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  • You can create a page specifically for an App (useful), a Profile (use with care), and a Record Type (useful) and any combination of those. 
    • Use this feature with great care, and just like Page Layouts... 
      • Keep as few as possible
      • Set the naming convention
      • Try to modify them with Metdata (I haven't tried this yet though). 

Compact Layout

  • First thing at the top of the page
  • Ensure that NAME is the first field on the CL.
    • Or be creative and create a concatenated field here
    • Or better still, create a Hyperlinked Concatenated Field - such as Main Record > Sub Record > Sub Sub Record all with hyperlinks back to their main record. 
  • Get your naming conventions right. 
  • You can't have a different Compact Layout for different apps, which is highly annoying - it's only for different Record Types
    • Each Record Type can have one and only one CL assigned to it. 
  • Seems to only show 6 fields even if though you can add more fields. 
  • Create a few "display only" formula fields to show more information in the header. 
  • You can collapse the Compact Layout - why on earth you would want to do that, I don't know. 

Action Buttons

  • The buttons on the top right of the page. 
  • Yes, you can have up to 10 buttons - but don't. See what it looks like, but I think 4 is tops. 
  • Ensure that you REALLY think about these because this is going to be the main place people go. 
  • You now need to, on every Page Layout, set up the Classic AND the Lightning Quick Actions. 
  • It includes Quick Actions AND Buttons from Classic, but not File, Post, Email etc
  • Eg Put Edit first. Put Delete last, unless this is a record that is often deleted. 
    • You can even remove Edit and Delete buttons if you need to. 
  • Is Record Type often changed? Then ensure that is next to Edit.
  • Is Owner changed often? Then put that as one of the first buttons. 
  • Delete as many buttons as possible. 
    • (Imagine all the Conga buttons here - they will have to do something about that soon). 
  • See below for Actions on the Activity tab - they are still edited in the same place which is highly wierd. 
  • Quick Actions buttons go here too - so you can get sooo many buttons in this one spot.
    • Put new Action buttons in front of Edit - name them something like '+ Child Account' 
  • They look weird in the 3 column layout with no header (Console layout). 
  • If you use Communities, ensure all the communities buttons are on the Actions bar.

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  • Add Files or Notes Related List - Single component below Chatter. 

Example Layout

See also Accounts for key details on setting up Accounts. 

Notes: 

Header

  • 2 buttons only shown - show all the + New Record buttons then Edit - the rest of the buttons including Delete are under the dropdown.
  • Compact layout shows Recrod Type and Owner

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