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| Excerpt |
|---|
Used in Cases to ensure that an email sent to your support email is attached to an existing Case. |
Formula
| Code Block |
|---|
"ref:00D_" &MID LEFT($Organization.Id,4,15) & RIGHT($Organization.Id, 45) & "._" & LEFT(Id,5) & SUBSTITUTE(Left(RIGHT(Id,4)&,10), 5), "0", "") & RIGHT(Id,5) & ":ref" |
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