Excerpt |
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Used in Cases to ensure that an email sent to your support email is attached to an existing Case. |
Formula
Code Block |
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"ref:00D"&MID(Id,4,1)&RIGHT($Organization.Id, 4) &"."& LEFT(Id,4)&RIGHT(Id,5) &":ref" |
...
Excerpt |
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Used in Cases to ensure that an email sent to your support email is attached to an existing Case. |
Code Block |
---|
"ref:00D"&MID(Id,4,1)&RIGHT($Organization.Id, 4) &"."& LEFT(Id,4)&RIGHT(Id,5) &":ref" |
...