Deep Diving Into Salesforce Record Types — Arkus, Inc.
- Jodie Miners
Owned by Jodie Miners
www.arkusinc.com/archive/2013…
One of the more popular uses of Salesforce.com is to manage business processes. Aside from just capturing Contact information and the activities associated with those Contacts many Salesforce.com implementations involve some sort of business process workflow. One of the keys to making that business process workflow work is the use of Record Types.