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  • Action - New - Status = New
  • Action - Hanging Around - Status = Open, Created Date <= LAST 14 DAYS (or whatever the threshold is for the client).
  • Next Follow Up - See Action Views, Tasks and Report Alerts

Salesforce Stupidity

Sample Layout

After the lead has been set up with the client's fields, it will look something like this. Note the different sections that are clearly identifying what this lead record is about. Some orgs may want the Lead Information up the top. 

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