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Our data ready for Salesforce import

 

 

 

 

 

 

 

 

Image Added

yeah, I know, the dates are not US format. I have to work out what is happening there. 

Now we can replicate that with the other data sources, or combine the data sources first to handle them all together. 

Export

Again a real scenario. My client has KPIs on number of cases answered per month. They want to do a chart to present to management overlaying KPIs with the count of Cases for the year, by quarter. How can you do that in Salesforce. It is virtually impossible (Well, there may be a big hack way of doing it, but I have not found one. The new Charts from Apsona may be able to do it http://apsona.com/pages/sfdc/apsona-charting.html). 

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