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  • It is a full sync only - no partial sync
    • It also syncs Products
  • Can't control which fields are created
    • So I would have to create a lot of workflows to update fields as required. 
  • It does not create Contact Roles on the Opp - vital for NPSP. 
  • You have to keep on top of it, log in and check it regularly to ensure nothing slips through. 
  • I just don't like things that sync indiscriminately. 
  • It creates duplicate accounts in the NSPS - so really does not work well at all with the NPSP

Good things

  • It creates the products on the Opportunity - no other app does. 

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It puts the Configurable fields all onto the product description, so the product description gets bigger than 255 chars and then can't be imported into Salesforce

API

There are Custom Fields (or User Defined Fields) available on the Order Addresses - there seems to be NO WAY to get these fields via the API. Unbelievable! Also, Big Commerce does not seem to support developers apart from telling them to ask questions on Stack Overflow - there is probably 10 questions asking for how to access these Custom Fields and absolutely no answers

 

 

Overall

Using OneSaas I can at least get some data into Salesforce. With the following work-arounds that need to be done manually. 

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