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Alerts came through twice. That may be because I have an Alert on a List View and an Alert on an Account. But tell me which Alert so I can modify the Alerts. OK, it does tell me which Alert it’s from when I go to the Alerts page in the App
No badges even though badges are set.
It just got stuck
Oh dear, this Account does not even exist anymore… The name has been changed.. Now the record it is related to is the correct record, but this does not fill me with confidence. AND it did not alert me when one of the fields changed. I had Account Fields > Invoicing Contact > Related to Invoicing Contact > Contact Status changes to Active and it did NOT alert me.
But it did alert me when I changed the Account Name when I had it set to alert me if the Name changed to ABC.
It does NOT tell me WHO updated the record. Wouldn’t that be the MOST important part of an Alert on something changing? NOT even when I open the record does it tell me the last updated by and last updated date.
I just can’t trust Alerts.
Actions
I’m on a record. I click the + button. I choose Update a record. It then shows me a list of records to choose from to update. WHAT? Where is Einstein when you need it? Or at least a bit of code that says if you are on a record you probably want to update that record.
Yeah I probably won’t be logging a call - it did work on another occasion.
So obviously these don’t come from Quick Actions. Why not? We JUST got a huge change in Salesforce Mobile to make Quick Actions more visible - why wouldn’t you have them here. What is the point of this app?