Nonprofit Use Case for Salesforce Web to Lead Form

 backofficethinking.com/blog/n…

BackgroundThe Epilepsy Foundation of Eastern Pennsylvania (EFEPA) wanted the ability to have the information requests from the website to be fed directly into Salesforce.  The existing process consisted of the constituent completing a form on the website which sent an email to a staff member who manually keyed the information into Salesforce and manually sent an acknowledgement to the submitter.

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