Email Reference Id: Winter 16 Changes » Deadlypenguin
blog.deadlypenguin.com/blog/2…
Winter '16 updated to how the email reference id is generated for Case emails. See how to generate the new form of the id for your organization.
blog.deadlypenguin.com/blog/2…
Winter '16 updated to how the email reference id is generated for Case emails. See how to generate the new form of the id for your organization.