Things to Ignore in Salesforce

These are things, as a new Admin, you will never want to touch, or you want to turn off. 

  • Agent Console - now replaced with Sales or Service Console
  • Mini Console View in Page Layouts - only for Agent Console
  • Custom S-Controls on Page Layouts - unless you are dealing with a very old app, and in that case, question the use of it. 
  • Report Types > Preview Layout - it's from the OLD OLD reporting engine

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